Fraiche

We were having a lovely evening outdoors and the food was delicious, then we ordered a bottle of wine....The cork was clearly ruined, soaked through and it broke when the waiter tried to open it. We tasted it - not aweful, but not quite right (this is a wine we've had several times). So we sent it back. Of the thousands of bottles of wine we've ordered in restaurants, we've made this request maybe 3 times previously. Our waiter departed. The maitre de came over to tell us that the owner had tasted it and disagreed with us. Strange response, what's the point of telling that to a customer? But we demured and, having had less than 1/4 glass each, said be that as it may, we'd just like a replacement bottle. The maitre de returned again to inform us that the owner was unwilling to replace it. Shocked, we asked to speak with the proprieter - we weren't really asking for his opinion, we just didn't think it was good and wanted to replace it. The proprieter came to the table and proceeded to raise his voice in telling us that he has excellent wine credentials, that we were wrong, and that he would neither replace it, nor would he sell us another bottle of wine. When he said "I'm not in this business to loose money to people like you." We asked for the check and left - in shock. So yes, the food is good, but no customer should be treated that way certainly not over a bottle of wine that was $75 on the menu, meaning it probably cost him $30 wholesale. We would have spent that much in coffee & desert had he had the grace to provide a hospitible environment in his restaurant

I just had to comment and on the review above re: wine return not honored. The crazy thing is that the owner could have easily gotten credit for the wine. The wine distributors will replace wine returned due to cork issues without hesitation. The owner simply wanted to be rude. I will never go to Fraiche simply due to the poor experience that the previous reviewer had.